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  • Delivery and payment

Delivery and payment

Delivery by Finland

Delivery is carried out from a warehouse in Finland by prior order.
All questions about the product and delivery can be asked by email:

finland@artline-shop.ru

or by phone +358400114925.

Customer service in Finnish, Russian and English.

Order payment

  • Visa, MasterCard and MIR Bank cards
  • Qiwi wallet
  • Paypal
  • Cash to the courier
  • non-Cash payment for legal entities and individuals
For payment (entering your card details) You will be redirected to the SBERBANK payment gateway. The connection to the payment gateway and the transfer of information is carried out in secure mode using the SSL encryption Protocol. If Your Bank supports secure Internet payment technology Verified By Visa or MasterCard SecureCode, you may also need to enter a special password to make a payment. This site supports 256-bit encryption. The confidentiality of personal information is provided by Sberbank. The entered information will not be provided to third parties except in cases stipulated by the legislation of the Russian Federation. Bank card payments are made in strict accordance with the requirements of the MIR, Visa Int. and MasterCard Europe Sprl payment systems.

We are confident in the quality of our products and give a refund guarantee without explanation.

We guarantee 100% transparency of the epoxy resin and compliance of all our declared properties (on the website, instructions, etc.) with reality. You can return any of our products, if the quality does not meet the requirements stated on the site, within 14 days. You can always contact us (during business hours), if you have any questions or disputes, and we will do everything to solve this problem!

Call us +358400114925

Real reviews of our company and products can be found on the links:

irecommend.ru

otzovik.com

OZON.ru

 

Photos and videos of real works of clients from our company:

Vkontakte Groupе

Gallery of works on Vkontakte

Video stories on YouTube

Instagram profile

Contact management

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When paying for an order with a Bank card, payment processing (including entering the card number) takes place on a secure page of the processing system that has passed international certification. This means That your confidential data (card details, registration data, etc.) are not received by the online store, their processing is fully protected and no one, including our online store, can get the client's personal and Bank data.

When working with card data, the information security standard developed by the international payment systems Visa and MasterCard - Payment Card Industry Data Security Standard (PCI DSS) is applied, which ensures secure processing of the Holder's Bank card details. The applied data transfer technology guarantees security for transactions with Bank cards by using Secure Sockets Layer (SSL), Verified by Visa, Secure Code, and closed banking networks with the highest degree of protection.

In case of a refund, the funds will be returned to the same card used for making the payment.

Attention! Dear customers, we inform You that if you request a refund if you refuse to purchase, the refund is made exclusively to the same Bank card with which the payment was made!

This Privacy Policy for personal data (hereinafter - the Privacy Policy) applies to all information that the online store https://artline-shop.ru, located on the domain name, can receive about the User while using the site of the online store , programs and products of the online store.

1. DEFINITION OF TERMS

1.1 The following terms are used in this Privacy Policy:

1.1.1. "Administration of the website of the online store (hereinafter referred to as the Administration of the site)" - authorized employees to manage the site, acting on behalf of the LIMITED LIABILITY COMPANY "A-CREATIVITY", who organize and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.

1.1.2. "Personal data" - any information relating directly or indirectly to a specific or identifiable natural person (subject of personal data).

1.1.3. "Processing of personal data" - any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" is a mandatory requirement for the Operator or other person who has gained access to personal data to prevent their dissemination without the consent of the subject of personal data or other legal grounds.

1.1.5. "User of the website of the online store (hereinafter referred to as the User)" - a person who has access to the Site via the Internet and uses the Site of the online store.

1.1.6. "Cookies" is a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.

1.1.7. "IP-address" is a unique network address of a node in a computer network built over IP.

2. GENERAL PROVISIONS

2.1. The use of the website of the online store by the User means acceptance of this Privacy Policy and the terms of processing of the User's personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the website of the online store.

2.3. This Privacy Policy applies only to the website of the Online Store Store Name. The online store does not control and is not responsible for third-party sites to which the User can click on the links available on the site of the online store.

2.4. The site administration does not verify the accuracy of the personal data provided by the User of the site of the online store.

3. SUBJECT OF PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the Administration of the website of the online store for non-disclosure and ensuring the protection of the confidentiality of personal data that the User provides at the request of the Administration of the site when registering on the website of the online store or when placing an order to purchase the Goods.

3.2. Personal data allowed for processing under this Privacy Policy is provided by the User by filling out the registration form, or by notifying the employee of the online store by phone (or e-mail) on the Site of the online store https://artline-shop.ru and include the following information:

3.2.1. surname, name, patronymic of the User;

3.2.2. User's contact phone number;

3.2.3. email address (e-mail);

3.2.4. delivery address of the Goods;

3.2.5. place of residence of the User.

3.3. The online store protects Data that is automatically transmitted when viewing ad units and when visiting pages on which a statistical system script ("pixel") is installed:

IP address;

information from cookies;

information about the browser (or other program that provides access to the display of ads);

access time;

URL of the page where the ad unit is located;

referrer (address of the previous page).

3.3.1. Disabling cookies may result in the inability to access parts of the website of the online store that require authorization.

3.3.2. The online store collects statistics on the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.

3.4. Any other personal information

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